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CrownOSCrownOS

Privacy Policy

Last updated: March 7, 2026

This Privacy Policy describes how CrownOS ("we", "us", or "our") collects, uses, and shares your personal information when you use our website and dental practice management software services.

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, phone number, and clinic details when you register for an account.
  • Patient Data: Information you input into our software regarding your patients (this data is processed by us as a data processor on your behalf).
  • Payment Information: Billing details if you subscribe to our paid services.
  • Communication Data: Information provided when you contact our support team.

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our services.
  • Process transactions and send related information.
  • Send technical notices, updates, and support messages.
  • Respond to your comments and questions.
  • Ensure compliance with healthcare data regulations (e.g., HIPAA).

3. Data Security and Healthcare Compliance

We take data security seriously, especially when handling protected health information (PHI). We implement industry-standard encryption, access controls, and security practices designed to protect your data from unauthorized access, use, or disclosure. We act as a Business Associate for our HIPAA-covered entity customers.

4. Sharing Information

We do not sell your personal information. We may share information with:

  • Service providers who assist in operating our platform (e.g., cloud hosting providers).
  • Legal authorities when required by law or to protect our rights.

5. Your Choices

You may access, update, or delete your account information through your user settings. For patient data stored on our platform, the respective clinic serves as the data controller and manages all access requests.

6. Changes to this Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@crownos.app.